Key Features
Customer Management
Leads & Prospects Management
Campaigns & Opportunity Tracking
Mass Mail Integration
Notes & Activity Tracking
Document Management
Client Ticketing System
Self-Service Customer Portals
Manage your Customers, Prospects & Leads in one single system. Provide better service and get more business by having easy access to all of your customer data.
Key Features
Manage Customers, Prospects & Leads
Custom Work-flow management
Track unlimited notes, activities & documents
Integrated with Client ticketing system
Self-service Customer portals
Advanced user-access security controls
Comprehensive Lead Management solution provides all the tools your business development team needs to efficiently nurture and manage your leads & prospects.
Key Features
Custom Work-flow management
Track unlimited notes, activities & documents
Past Activity & Follow-up Activity Calendars
Integrated mass mailing tools
Easy import tools
Workflow based Campaign & opportunity tracking tools to manage your sales pipeline.
Key Features
Manage Campaigns and their success rates
Track all opportunities and their pipeline statuses
Add visibility to your sales pipeline
Improve win rates and focus on opportunities that matter most
Send personalized email campaigns to your leads, prospects & customers ensuring high delivery rates
Key Features
Create email templates for each scenario using user-friendly editor
Private/Shared/Role based contact lists
Greatly improved HTML editor to customize the messages as per your needs.
Fast Delivery Rates with parallel jobs
Highly reputed SMTP servers
Smart filtering tools for email opt-outs, Soft bounces and hard bounces
Track all the notes, documents, activities & follow-up reminders associated with your leads, prospects & Customers all in one place.
Key Features
Unlimited Notes & Documents for each record
One combined view to access Notes, Activities and Email sent log
Create your own notes & Document categories
Track follow-up activity dates & reminders while adding notes
Document expiry & missing document alerts
Manage your Customer tickets in one integrated ticketing system.
Key Features
Create your own ticket categories associated with respective departments/teams
Rule based work-flows
Integrated with self-service portals
Multi-threaded ticketing to create and track sub-tickets
Integrated with Alerts & Notifications
Reports to track open & resolved tickets
Self-service Customer Portals helps you manage requisitions, submissions, Interview schedules, engagements, timesheet approvals & billing activities in one integrated system and helping cost savings and improving process efficiencies.
Key Features
Give access as per your needs
Integrated with ATS system to track Requisitions, Submissions, Interviews & Engagements
Integrated with Timesheets & Billing modules
Integrated with Project management modules
Highly personalized content
Integrated Ticketing system
Helps cost-savings and improve process efficiencies